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Steps to fix AOL Contacts Missing Error 1. Verify Network Connection: The most basic troubleshooting step involves checking your internet connection. You can try opening AOL from a different browser. At the same time, you can open an alternate website just to make sure the error is not with the browser you are using. If the website does not open you can contact your service provider for more information. 2. Check AOL Webmail: If the internet connection is secure you can try and log in directly to AOL webmail. If you can see the contact list then sign out and log in to Desktop Gold. If you see that your contacts are missing when you log in via AOL Gold then you can be sure that there is a problem with AOL Gold. In that case, you will have to delete it and install AOL Desktop Gold once again. 3. Run AOL Address book Sync: If you notice that you can see your contacts on AOL webmail but the same contacts are missing in AOL Desktop Gold then you can try and sync the address book. Read more: - AOL Contacts Missing Address Book disappeared Also get support for: - ATT not connecting to AOL Emails
